Privacy Policy

1. Overview

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our store, place an order, or use our services.

By using this website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information: When you place an order, we may collect your name, email address, phone number, billing address, delivery address, and payment details required to process your order securely.

Payment Information: Payments are processed securely through trusted third-party payment providers such as Stripe. We do not directly store your full payment card details.

Device Information: We may automatically collect information such as your IP address, browser type, device information, and website interaction data using cookies and similar technologies.

3. How We Use Your Information

We use your information to operate and improve our services, including:

• Processing and managing your orders.
• Providing delivery tracking and updates.
• Communicating regarding support or inquiries.
• Preventing fraud, abuse, or unauthorized activity.
• Sending promotions or marketing communications if you opt in.

4. Sharing Your Information

We may share your information with trusted third-party providers that help us operate our services, including payment gateways, delivery providers, hosting providers, and customer support tools.

If delivery is selected, your delivery address and contact information may be securely shared with delivery partners such as DoorDash, Uber Direct, or our in-house delivery team.

Please note that your data may also be shared across shops and businesses operating on the Poorab Store platform for operational purposes, customer experience improvements, fraud prevention, analytics, and platform-related services.

We may also disclose information where required by law or to protect our legal rights and platform security.

5. Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location and applicable privacy laws, you may have the right to access, correct, update, or request deletion of your personal information.

To make a privacy-related request, please contact us at our contact email.